The Stukent Refund Policy

A “no-questions-asked” refund can be issued for the Stukent courseware except if any one of the two following instances has occurred:

  1. Access was purchased more than 14 days ago.
  2. The second round of any Stukent simulation has already been completed.

All bookstore purchases will have a 90-day return policy. This is where your university’s bookstore purchases licenses in bulk and then resells those licenses to students.

Office Closure | Winter Break

Please note that our offices will be closed for a Winter Break Wednesday December 24, 2025 through Thursday January 1, 2026.  

During the break Stukent Support will be monitoring incoming emails for urgent requests.  We will resume normal business hours and respond to all emails and voicemails in the order received  beginning Friday, January 2, 2026, at 6:00 AM MT. 

Office Closure | Thanksgiving

Please note that our offices will be closed on Thursday, November 27th, and Friday, November 28th, in observance of Thanksgiving Day.

We will resume normal business hours beginning Saturday November 30th, at 10:00 AM MT.

Office Closure | Labor Day

Please note that our offices will be closed on Monday September 1, 2025  in observance of Labor Day.

We will resume normal business hours and respond to all emails and voicemails beginning Tuesday, September 2nd, at 6:00 AM MT.